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Our Promise:
An Accessible Experience for Everyone

The Standards We Follow

Our team is dedicated to designing and maintaining our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are the international benchmark for building accessible web content, and they help make the web more user-friendly, a goal that aligns with our promise to deliver The Best of Both Bites™ to everyone.
Our Ongoing Accessibility Initiatives

To ensure we uphold our promise, we have integrated accessibility into our processes.

Our efforts include:

  • Structured Training: Our content and development teams receive regular training on digital accessibility principles.
  • Internal Audits: We conduct periodic reviews of our website to identify and address new accessibility barriers.
  • Designing for Inclusivity: We consider colour contrast, text clarity, and keyboard navigation from the very beginning of our design process.

The best way for us to improve is to hear from you. If you experienced any accessibility barriers while using our website—or if you need assistance accessing any information (like our menu, location finder, or online ordering portal)—please contact us. Your feedback helps us prioritize our fixes.

We strive to respond to all accessibility feedback within two business days.

Please contact our Accessibility Coordinator:

  • Email: admin@hilinepizza.com

Our website is designed to be compatible with a wide range of assistive technologies, including:

  • Screen readers (e.g., JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Voice recognition tools
  • Keyboard-only navigation

We recommend using the latest versions of your web browser and assistive technology software for the best possible experience.

While we are proud of our progress, we know some areas of our site are still being enhanced. We are currently working to provide full text alternatives for all non-decorative images and to ensure complete compatibility with all voice command applications. We are targeting these improvements for our Q4 website update.

This statement was last reviewed and updated on: August 29, 2025.

Hi-Line Stores

Caroline Street - Hamilton

  • (905) 522-0550
Unit C2-140 Caroline Street South, Hamilton L8P 3K8

King Street - Hamilton

  • (905) 545-7444
1150 King St E, Hamilton, Ontario, L8M3C6

Kennedy Road - Brampton

  • (905) 500-4251
144 Kennedy Road South, Unit 2, Brampton L6W 3G4

Upper Wentworth - Hamilton

  • (905) 724-7000
1216 Upper Wentworth Street, Unit 4, Hamilton L9A 4W2

Stone Church - Hamilton

  • (905) 924-7000
1070 Stone Church Road East, Unit 7, Hamilton L8W 2K8

Lakeshore Road - Burlington

  • (289) 337-8777
2027 Lakeshore Road, Burlington L7R 1A2

Upper Paradise - Hamilton

  • (905) 318-5050
919 Upper Paradise Road, Unit 2, Hamilton L9B 2M9

Hurontario Street - Mississauga

  • (905) 462-0007
5105 Hurontario Street, Unit 3, Mississauga L4Z 0C9

Upcoming Locations

Hurontario Street - Mississauga

  • (905) 462-0007

5105 Hurontario Street, Unit 3, Mississauga L4Z 0C9

We’ll Be Right Back

Online ordering is temporarily unavailable due to maintenance. Kindly call the store to place your order.