ORDER ONLINE
ORDER ONLINE
Frequenty Asked Questions

Get Answers to Your Questions

Considering a franchise is a big decision. We’re here to provide clarity and confidence. Below are answers to some of the most common questions we receive from prospective Hi-Line Pizza franchisees as we expand The Best of Both Bites™ across new communities.

 Franchise Basics

Find the answers below for some frequently asked questions

What makes Hi-Line Pizza a good franchise investment?

Hi-Line Pizza offers a unique investment opportunity with our signature Shawarma Pizza, which creates a strong point of differentiation in the market. Our diverse menu, streamlined operations, and comprehensive support system provide a solid foundation for profitability and growth in the competitive food industry.

Starting a Hi-Line Pizza franchise involves an initial investment that covers the franchise fee, store setup, and equipment. The total cost may vary based on location, size, and other factors. We share complete details during the process so you can plan with confidence.
After opening, franchisees contribute a small percentage of sales as royalty and marketing fees. It allows us to provide you with continued support and helps to maintain a strong brand name in the market.

The Process & Requirements

Find the answers below for some frequently asked questions
What are the financial requirements to qualify?

To qualify, you’ll need a minimum amount of liquid capital and a net worth that shows you can support the business. Exact numbers may vary based on location and size.

Restaurant experience is helpful, but it is not mandatory. We look for motivated partners who are ready to learn and grow with us.
Opening a Hi-Line Pizza involves a step-by-step process designed to help new owners feel confident. The journey includes securing a location, completing the build-out, training the team, and preparing for launch. The exact timeline depends on factors such as site availability, local approvals, and how quickly preparations move forward, but the process is structured to keep everything on track towards the launch day.

Support & Operations

Find the answers below for some frequently asked questions

What kind of training do you provide?

Hi-Line Pizza provides hands-on training that covers both the kitchen and front-of-house operations. New owners and their teams learn recipes, food preparation, customer service, and daily management practices. Beyond the basics, we also guide you on marketing, hiring, and running the business side effectively. Training continues after launch with ongoing support whenever it’s needed.

Our team provides hands-on support throughout the site selection process. We review factors like visibility, accessibility, neighborhood demographics, and nearby competition. Once a location is identified, we assist with lease discussions and planning to ensure your restaurant has a strong foundation.
It is possible to hire managers who can oversee day-to-day operations, but being present as an owner adds a big advantage. Active participation helps you stay connected with your staff, your customers, and the growth of the business.
“If you’re interested in a Hi-Line Pizza franchise, the first step is to submit an inquiry through our website. Our team will review your information and reach out to discuss the opportunity, answer your questions, and provide a franchise application.

Once your application is submitted, we guide you through the approval process, share detailed financial and operational information, and schedule meetings to make sure you’re ready to move forward.

After approval, we work with you on training, site selection, and preparation so your franchise is set up for success.”

Still Have a Question?

We know you might have something specific on your mind. Don’t hesitate to reach out to our franchise team directly—we’re happy to help.

Email: franchise@hilinepizza.com

JOIN OUR GROWING FAMILY

Hi-Line Stores

Caroline Street - Hamilton

  • (905) 522-0550
Unit C2-140 Caroline Street South, Hamilton L8P 3K8

King Street - Hamilton

  • (905) 545-7444
1150 King St E, Hamilton, Ontario, L8M3C6

Kennedy Road - Brampton

  • (905) 500-4251
144 Kennedy Road South, Unit 2, Brampton L6W 3G4

Upper Wentworth - Hamilton

  • (905) 724-7000
1216 Upper Wentworth Street, Unit 4, Hamilton L9A 4W2

Stone Church - Hamilton

  • (905) 924-7000
1070 Stone Church Road East, Unit 7, Hamilton L8W 2K8

Lakeshore Road - Burlington

  • (289) 337-8777
2027 Lakeshore Road, Burlington L7R 1A2

Upper Paradise - Hamilton

  • (905) 318-5050
919 Upper Paradise Road, Unit 2, Hamilton L9B 2M9

Hurontario Street - Mississauga

  • (905) 462-0007
5105 Hurontario Street, Unit 3, Mississauga L4Z 0C9

Upcoming Locations

Hurontario Street - Mississauga

  • (905) 462-0007

5105 Hurontario Street, Unit 3, Mississauga L4Z 0C9

We’ll Be Right Back

Online ordering is temporarily unavailable due to maintenance. Kindly call the store to place your order.